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01The challenge
Carter Home Services' technicians were on job sites all day. Calls went to voicemail and potential customers booked with competitors instead.
02The solution
They set up an ekvoiceai voice agent to:
- Answer every call instantly, 24/7
- Capture job details and urgency
- Book estimates straight into the team calendar
- Transfer emergencies to the on-call technician
03The results
“ekvoiceai has completely transformed our lead follow-up process. We're booking 3x more appointments and never miss a call anymore.” — James Carter, CEO
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